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Laurie Ayers Scentsy Independent Consultant Blog

Get More for Less with Scentsy Combine and Save Bundles

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Two of your favorites: Scentsy and Saving Money can be combined into one great experience. As long as you’re already stocking up on your favorite fragrant scented candles, soaps, lotions, laundry products and air fresheners you might as well order more than one to get a discount.

Why do you think warehouse clubs like Costco and Sam’s Club are so popular? You can purchase in bulk for much less than you can buying individual packages at your neighborhood grocery store. You don’t even need an oversized shopping cart, nor do you have to box up your own purchases with Scentsy. The friendly UPS driver will deliver it right to your door.

Just a few examples of Scentsy savings:

Scented candle bars:   Buy five, get one free

Scentsy hand soap: Buy five, get one free

Scent Circles – hanging air fresheners: Buy five, get one free [Read more…] about Get More for Less with Scentsy Combine and Save Bundles

Independent Consultant or Dependent Consultant?

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reading_womanBeing in direct sales twenty five years, I like to say that nothing ceases to amaze me. Yet I still continue to see things that make me scratch my head and no-so-silently utter, “wow.”

If you’re in direct sales, it’s likely you are titled an Independent Consultant (or Representative or Distributor or Manager or Director). Synonyms for independent are “self-contained” and “self-sufficient”.

I’ve been accused of being harsh because I expect independent consultants to be independent. I’m certainly here to mentor and help and support. I enjoy helping others build their businesses. Keywords are help and support. That doesn’t mean I do it for them. Remember the adage about teaching a man to fish?

The Other Message

I found a Facebook message waiting for me in my Other folder this morning: “All I get are emails from you (which by the way, I only send when I have with helpful information to pass along or that may benefit team member’s businesses). I need help. That team Facebook page isn’t any help (yes it is if she’d read it). The Training Center isn’t any help (it’s loaded with every topic imaginable in a variety of platforms – audio, video, text, etc.) and the Resource section isn’t helpful (documents up the wazoo) and either is that book that came in my starter kit. (She’s referring to the step-by-step start up guide).  I need help.”

Hmm. Okay. Do I really need add any additional commentary here? I merely responded “What specific questions do you have?”   I have yet to hear back. Then I started thinking about all the quotes, phrases, saying about initiative and helping yourself. Here are just a few that came to mind: [Read more…] about Independent Consultant or Dependent Consultant?

What to Do If Your Warmer Stops Working

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If your Scentsy candle warmer stops working don’t worry it’s generally an easy fix.

scentsy black warmerOn occasion electrical appliances stop working. Scentsy Fragrance electric candle warmers are no exception. Fortunately it’s rare, but not unheard of.  There are a couple of things to check.

If your Scentsy warmer stops working all together:

  1. Change the lightbulb
  2. Check to ensure the light bulb is securely screwed in
  3. Make sure the plug didn’t come loose from the wall
  4. Try a different outlet
  5. Hit the reset button on your outlet if it’s a GFI

Those may seem like a BGO (Blinding Glimpse of the Obvious) but you’d be amazed how many times it’s one of those five issues above that has caused warmers to stop working.

If your warmer still works but doesn’t melt all the wax:

  1. Check the light bulb. Most importantly ensure it’s the right wattage. Scentsy wall unit, plug-in candle warmers use a 15 watt bulb. The midsize and three piece warmers such as the older Hokey Pokey or Cupcake warmers use a 20 watt bulb. Our standard, full size uses a 25 watt bulb.   You can get replacement bulbs from your consultant or many home repair stores and superstores carry them. It is very important you replace it with the correct wattage. This is the most common reason warmers stop melting the wax fully.   You need to get the bulbs with the small candelabra base.
  2. Make sure you don’t have too much wax in there. Generally one or two cubes are plenty. One Scentsy candle bar contains eight cubes.
  3. Look for drafts. Drafts from windows, fans, vents or air returns can greatly affect the way your warmer melts the wax.   Move it to a different location if you suspect drafts may be the problem. This is another common reason why wax doesn’t melt the way it used to.

If You Have the Kind of Scentsy Warmer Without a Light Bulb

If you have a warmer that doesn’t use a light bulb to warmer the wax, that is called an Element warmer. It uses a hot plate style. If your element warmer stops working, there are no parts that can be replaced on that one. Instead it will fall under our lifetime warranty. Use the information below to help you with the warranty issue:

***If you’ve done the self-diagnostics above and you’re still having troubles contact the Scentsy consultant who sold the warmer. If that person is no longer with Scentsy you can contact our customer service at 877-855-0617.***

Scentsy’s Lifetime Replacement Warranty

Scentsy products come with a Lifetime Replacement Warranty for manufacturer’s defects. A customer who has a product that is damaged in shipping from Scentsy, has a manufacturer’s defect, or has an indication of an electrical issue may return it, with no limitation in time, for repair or replacement through their Consultant or directly through Scentsy Family by calling Consultant Support and following the Returned Merchandise procedure.

Hopefully you will have years and years of enjoyment and great aromas from your Scentsy candle warmers. I am on my eleventh year of using Scentsy and have never had a warmer stop melting the wax or stop working all together.   As I said, it’s rare. But if it happens, now you know what to do.

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About the Author: Laurie Ayers is a Michigan work from home mom and a Superstar Director with Scentsy Wickless Candles. She enjoys helping men and women start and maintain a home based business in the US, Canada, Mexico, Australia, New Zealand, Puerto Rico, Germany, Ireland, UK, France, Austria and Spain. To download a FREE Start Up Guide which provides more details about how to start a home business as well as to learn about our compensation plan go to www.thrivingcandlebusiness.com/how-to-start-a-candle-business/ 

Be sure to connect with me on Pinterest

Getting Customers: What Not to Do

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Life sure does give me plenty of blog fodder. I had yet another encounter today that affords me the opportunity to share what not to do when you’re trying to reach new customers for your direct sales business.

I stopped at a garage sale – or “Good Junk Sale” as I refer to them. Signage on the street was bold, plentiful and even had balloons to draw my attention to it – so far so good. From a marketing standpoint, this potential trove of treasures was starting off doing everything right.

lemonadeI parked and immediately saw that it appeared to have mostly baby/little kids stuff, i.e. nothing I would be interested in. But since I was already parked, it was too late to do a drive by so I decided that I would get out of my air conditioned car and venture into the 98 degree garage to see if perhaps there was good junk that wasn’t for young kiddos.

I immediately noticed an enterprising little girl, approximately six years old, manning a lemonade stand. Gotta love young entrepreneurs. Good for you honeypie, it’s hot out here, I hope you make a few bucks.

Then she bellowed:

“Fresh lemonade and cookies twenty five cents!”

She spoke up clearly and loudly. Very good.   But then “¦. She said it again. Again loudly and in a very irritating sing-song chant.   And then she said it again. And again. Sing-songy, repeated, repeated, repeated. [Read more…] about Getting Customers: What Not to Do

Direct Sales Lessons Learned from MSU

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The staffers at Michigan State University can teach us a few things about direct sales.

Huh?   If you think I’m really stretching to find a correlation here, read on.

The MSU Spartans for eight years in a row have held the title of the Top Public University when it comes to Study Abroad involvement.   One quarter of their entire student body have participated in at least one Study Abroad experience. With 49,000 students, that’s a lot of people who said Yes to the opportunity.

Can you imagine if 25% of your team were business builders? Or if 25% of your team attended your annual convention or monthly meetings? Or if 25% participated in the corporate training modules offered freely to all consultants? How would your direct sales business look if 25% of all your hosts opted to enroll as a consultant? What if 25% of all your customers reordered each month?

The possibilities are endless if you consider a 25% success rate for all aspects of your independent direct sales business.  To put it in perspective, loose statistics for the direct sales industry is that 2% will hang in there to advance to top ranks. If you get 10% attendance of those you invite to parties or convention, you’re doing well.   Of those consultants who enroll 50% will quit within the first two years.

The Secret to MSU’s Success

[Read more…] about Direct Sales Lessons Learned from MSU