Think you’ll look stupid if you respond, “I don’t know”? If you’re of this mindset you’re wrong.
If you want to look smart to your customers and downline use these three words: I don’t know. Then if you really want to dazzle them, follow it up with: But I’ll find out and get back to you.
There’s a quote that says, “If you can’t dazzle them with your intelligence, baffle them with your bullshit.” If you have ever been the recipient of such baffling, I’m sure you’ll agree that the person who is handing you a load of bulllloney, is the one who looks like a buffoon. People can see right through that.
I often see consultants in a state of analysis paralysis. They’re getting ready to get ready. Fear is crippling them; fear of not knowing all the answers. That’s just a bunch of hooey. What would make one think that they have to know all the answers? Do these people really think that they’ll be judged so harshly if they don’t have an accurate, on the spot response to every question that could possibly be thrown their way? [Read more…] about 3 Smart Words: I Don”™t Know