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Leaders Cannot Make Everyone Happy

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“You’re not my friend!” I distinctly remember those four words the first time they came out of my young daughter’s mouth. I clearly said or did something parental that she didn’t agree with.   I calmly responded with, “That is right, sweetheart. I am not your friend, I am your mother. And sometimes you will not like me very much, but no matter what, I will always love and support you.”

The same can be said in business.   Bosses aren’t always popular or well liked. Some business decisions are tough ones and some of your employees will scream “You’re Not My Friend!” The higher up the ladder you are the more you are exposing yourself to the masses. This is simply a fact that can’t be avoided.   What you do have control over is how you as a leader handle it when tomatoes are thrown your way.

The Direct Sales industry works a little differently. Downline members aren’t employees; they’re independent business owners.   Uplines aren’t bosses; their role is to direct or guide their downline to the available resources that will help them find their own answers; and to lead by example how to build strong independent teams. They should be involved in continuous improvement activities and in problem solving. [Read more…] about Leaders Cannot Make Everyone Happy

Are You Sacrificing Your Current Month?

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carpe diemMany corporate conventions take place in the summer. It’s an exciting event full of exciting announcements.   New products will be released in the fall; incentive trip locations are announced; awards are given and have I mentioned – it’s exciting.   The Pomp! The Circumstance! The Rah Rah! The Pep Rally! Conventions can be motivating and give consultants a needed boost to their somewhat slow summer season. The future looks bright and you are pumped up!

You return from convention on fire! You’re ready to tell the world about all the fantastic new products coming in the fall. Your mind is racing a million miles a minute and you are thrilled with your new found motivation.   Mission accomplished.

But wait; reality check a moment: are you sacrificing your current month because you’re so overcome with excitement for things to come in the fall? I know many consultants certainly are. They’re emailing the upcoming catalog to everyone they know; they’re offering special offers and they can’t stop talking about anything other than the future changes.

It’s true that direct sales is a business where you need to keep on keeping on. It’s like exercise; you can’t just do it once in a while and expect grandiose results.   Direct sales also requires forward thinking.   If you start to fill your calendar for Christmas sales in November, it’ll be too late. That said, one could argue that it’s good that consultants are hyping up September products in early August. It is important to fill your calendar for September. Though you already knew during the slow June and July months that there would be a new catalog in September; then would have been the time to contact hostesses to lock in a September date. [Read more…] about Are You Sacrificing Your Current Month?

What is a Scentsy Basket Party – Pt. 2

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In continuing with the Scentsy Basket Party theme – since my last post discussed what kind of scent samples to include and how many, it seemed only fitting that this one should cover ways to package your BP.

By definition, a basket is “A container used to hold or carry things, typically made from interwoven strips of cane or wire.“   Many original Scentsy basket parties started off in wicker baskets, similar to a sewing basket or picnic basket.   Thus the name: Basket Party.   However over the years, basket parties have taken on many different looks. The concept remains the same – in that you’re essentially handing a party in a box to a hostess to collect orders without the need of you actually being there to facilitate a party.

What you type of container you use isn’t important. It’s really a matter of preference and also a matter of where it is going and how you will get it there.   If you’re mailing it across country, then a USPS Flat Rate Box works well. You can even include return postage so the hostess can return whatever components you need back.

I heard a story of a consultant’s husband bringing a black duffle bag into work – contents: Scentsy basket party.   The husband’s secretary liked to be the host, but her employer wouldn’t allow it on company time. So she held basket parties on the down-low and the boss was none the wiser!

Other ideas you could use: wicker baskets, craft totes, picnic baskets, sewing baskets, tackle boxes, lunch boxes, travel coolers or fabric bins. The only factors to keep in mind are to keep it portable, somewhat lightweight and practical. What I mean by practical is organized. [Read more…] about What is a Scentsy Basket Party – Pt. 2

What is a Scentsy Basket Party?

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Scentsy Basket Party: Method of collecting Scentsy orders; generally consisting of a host, catalogs and scent samples presented as an alternative to home parties.

Taken directly from the Scentsy consultant websites: “Scentsy Basket Party: If your guests can’t make it to your party, bring the party to them! While it may not offer the full social experience of a home party, the Scentsy basket party is the perfect alternative for guests-on-the-go. I will provide you with a beautiful display basket full of Scentsy product samples, order forms, and all the information you need. You’ll have 10-14 days to share it with as many people you can at as many locations you like. Then you’ll return the basket””and completed order forms””to me to be processed.”

The most important thing to keep in mind about a Scentsy Basket Party (BP) is that there is no one way to conduct one.   There are so many options in how you choose put a BP together.  The options are limitless.   Below are some choices to consider:

What to use as scent samples?

Some consultants choose to use the party testers that were included in the Starter Kit.   Other Scentsy consultants purchase the optional Mini-testers that are available under Business Supplies. Still others opt to make their own samples.   There are pros and cons to each type of scent sample.

Party Testers:   Starting in January 2011 the starter kits now include “slim testers” which are less cumbersome than the original ones. Pro – No extra expense needed as you already have them.   Con – Size and space may still be a factor; the need to get them returned to you in good condition; many hands and noses on them could present a germ factor.

Optional Mini-testers:   These are tiny miniatures of the party testers.   You may purchase these as an entire set or in sleeves of five of all the same scent. Pro – They’re small and don’t take up much room; inexpensive to purchase.   Con – Because they’re so tiny, some consultants don’t believe they hold the same amount of scent or that the scent doesn’t last as long; while relatively economical to purchase, it’s still an added expense and because it is a business supply they do not count toward volume nor pay commission; the need to get them returned to you in good condition; many hands and noses on them could present a germ factor. [Read more…] about What is a Scentsy Basket Party?

Did You Pay Your Stupid Tax Yet?

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Stupid Tax is defined as an amount of money spent or owed as a result of a poor choice or honest mistake made in some aspect of your business.

Most business owners pay Stupid Tax at some point. Some pay it repeatedly; others only pay it once.   The thing to remember about Stupid Tax, is that when you pay it, don’t fret.   Don’t beat yourself up over it; and don’t get upset. Just know you’re not alone, learn from it and move on.

To know that you’re in good company.   I asked some consultants in the Direct Sales industry if they’d be willing to share some of the Stupid Tax they paid. below are some actual examples.

1. Under charged a customer for postage. Someone wanted to purchase some of our products but she lived in another country; a country that my company at the time, did not ship to. So I told her that I would order what she wanted and have it shipped to my house. Then if she wanted to pay postage for me to mail it to her, I’d repackage it and ship it to her. I think I charged her $10 to ship it. When I took it into the post office I learned that I it was going to cost me $32 to mail it! I had already quoted $10 to the customer and she paid it, so I wasn’t about to go back to her for $22.   It was my fault. I had to eat it.   Stupid Tax.

2. A well respected online radio host approached me about donating product for goodie bags for a very specific target market. I knew that she wouldn’t be involved with something unless it was a top-notch affair and the recipients were absolutely in my market. It was also a good cause, so I agreed to it. She needed a large number of individual donations (not samples), plus catalogs for everyone.   When all was said and done, I invested about $1,600.00 USD in this donation.   I never would have spent this much had I not done thorough research and felt confident it had a very good opportunity and high probability for return on my investment. However, I did not receive one single reorder or recruit, or one inquiry. It was a total bust. Zonked. Stupid Tax. [Read more…] about Did You Pay Your Stupid Tax Yet?