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How to Approach Strangers

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Rejection stinks.   Yet rejection is a natural part of of sales. You have to take the No’s so you can get to the Yes’s.   Once you stop taking it personally and realize they’re not saying No to you – they’re saying No to your product or service …. for now, then you’ll be able to comfortably approach strangers without fear of rejection.   You’ll soon realize “Some will. Some won’t. So what. Someone’s waiting.”

To get your feet wet and become more comfortable talking to strangers, our resident candle expert, Waxwell Smart, offers a Top Secret Tip on approaching strangers. No matter what your product or service, you’ll be able to use this TST (Top Secret Tip):

 

About the Author: Laurie Ayers is a Michigan work from home mom and a Superstar Director with Scentsy Wickless Candles. She enjoys helping men and women start and maintain a home based business in the US, Canada, Mexico, Australia, New Zealand, Puerto Rico, Germany, Ireland, France, Spain and the UK. To download a FREE Start Up Guide which provides more details about how to start a home business as well as to learn about our compensation plan go to www.thrivingcandlebusiness.com/how-to-start-a-candle-business/ or for updates on Facebook LIKE www.facebook.com/ThrivingCandleBusiness and twitter @directsalesblog

I May Be Home But I’m Still Working

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I know I am not alone in this.   On behalf of others who have home based businesses – I’d like to say: “We may be home, but we are still working!”

Being a home based contractor, consultant, freelancer, or entrepreneur is both a blessing and a curse. For example, it’s a blessing that I don’t have to get all dolled up and drive to work outside the home.   It’s a curse in that it requires discipline to keep working and not get distracted with either household responsibilities or by fun things to do.

It’s a blessing that I don’t have to punch a clock or report at a specific time.   It’s a curse that you are never really off the clock. You can’t leave your work at work because it’s always there when you are home.

It’s a blessing that I get to work in the comforts of my own home.   It’s a curse that I work in the comforts of my own home.   Others tend to think that since you work at home, it’s not really work. I do have the freedom to set my own schedule, yet others try to take this freedom away.

  • Need a ride to the airport?   LA will do it; she’s home.
  • Need someone to chit chat with? Call LA; she’s home.
  • Want to stop by for coffee and shoot the breeze? Call LA; she’s home.

None of those things are such a bad deal, if I had volunteered to stop working in the middle of my work day, but there are a lot of assumptions about my availability.   I still have objectives, goals, tasks and activities that need to be accomplished as a business owner.

Consider if I worked outside the home: [Read more…] about I May Be Home But I’m Still Working

What is a Basket Party – Pt 3

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Now that we’ve talked about what baskets parties are and what kind of container to bundle your Basket Party; should you have them local or long distance; whether or not to include product samples and if so, which ones; make it online or offline; how long to keep it open; should party orders go to the host or to the consultant and some other factors you may not have considered today’s post will wrap up this Scentsy basket party series with whether or not to   give, sell or loan a warmer to the host.

The answer is All of the Above –  you may give, sell or loan a warmer to your basket party host.   It’s your business and you are free to choose which option works best for you.   Take a closer look at possible alternatives:

Give: You may choose to offer your hosts a free warmer if they host a qualified party. This may be an enticement to encourage hosts to collect orders.   This demo warmer would be entered as a business expense in your accounting.   The downside to this is that giving away warmers cut into your profit margin and may send a message that our fantastic host rewards aren’t all that fantastic. When in actuality, we offer a generous host benefit program as it stands. You should be able to find hosts who want to have a basket party without needing to throw additional bones.

Loan:   Offer the use a warmer for a specific period of time. Customers are much more likely to order if they can experience Scentsy. It is reasonable to offer to leave it with the host for a week along with some wax to melt. Then when you collect the orders and payments you pick up the warmer and then offer it to the next host to borrow during the duration of the basket party. The upside is that it’s a low financial investment to maintain a few loaner warmers. [Read more…] about What is a Basket Party – Pt 3

That Was Longer Than Three Minutes

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Set reasonable expectations for your customers.

You may think that you if you tell your customers it could take up to three weeks to receive their party order they may be upset or may not order.   So perhaps you think that if you tell them “in about a week or so” then they’ll be pleased with that response and order.

This is backwards thinking.   You always want to under-promise and over-deliver. If you tell them 3 weeks and it arrives in eight days, they’ll be thrilled.   Yet if you tell them to expect it in a week and it takes 16 days, they’re going to be upset, may cancel the order or may never want to order again.

I was thinking about this over the weekend at a local pizza establishment. My daughter had some friends over who decided they wanted pizza for lunch. I ran up the street to get a couple Hot and Ready pies for them.   Though when I walked in, there were no pizzas hot and no pizzas ready.   The young man at the counter told me it would be “three minutes”.  Certainly I could wait three minutes for the pepperoni bliss. [Read more…] about That Was Longer Than Three Minutes

Assertive or Aggressive?

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Don’t you just love it when you walk into a store or onto a car lot and the salesperson, who obviously works on commission, instantly pounces on you?   You mean you don’t crave that instant attack of desperation?   No – me neither.   I don’t know anyone who does.

Yet I see it all the time from new direct selling consultants – both online and offline.   These desperados are under the false impression that there is a race and the first person to pounce on a potential gets the big prize.   Personally, I run the other way when I see someone chase ambulances.   There are some who “call it” (remember when you were little “¦ the person who “called” the front seat first, was the lucky person to sit next to Mom?)   Hard up new consultants will be all over the poor innocent person who just has a simple question and will announce to the world “PMing you (sending you a Private Message) now!”   Meaning to the other forum participants and lurkers: I am sitting here, desperate; doing my impression of a vulture, and by my “calling it” no one else can address this person who has questions.

Personally the passive stance works much better for me.   I make myself and my candle business visible.   I try to help others who have questions without expectation of them buying or signing with me. I can honestly say that I have never asked for the close – contrary to recruiting gurus.   Yet I have a very successful team of consultants who are with me because they chose to be – not because I force fed them and shoved myself down their private message inbox.

Make sure you are not sending the message that you are desperate.   There’s a difference between being assertive and well, just obnoxious.   There are more leads available than anyone could possibly ever get to; chill, relax and enjoy your business.

About the Author: Laurie Ayers is a Michigan work from home mom and a Superstar Director with Scentsy Wickless Candles. She enjoys helping men and women start and maintain a home based business in the US, Canada, Mexico, Australia, New Zealand, Puerto Rico, Germany, Ireland, France, Spain and the UK. To download a FREE Start Up Guide which provides more details about how to start a home business as well as to learn about our compensation plan go to www.thrivingcandlebusiness.com/how-to-start-a-candle-business/ or for updates on Facebook LIKE www.facebook.com/ThrivingCandleBusiness and twitter @directsalesblog