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Assertive or Aggressive?

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Don’t you just love it when you walk into a store or onto a car lot and the salesperson, who obviously works on commission, instantly pounces on you?   You mean you don’t crave that instant attack of desperation?   No – me neither.   I don’t know anyone who does.

Yet I see it all the time from new direct selling consultants – both online and offline.   These desperados are under the false impression that there is a race and the first person to pounce on a potential gets the big prize.   Personally, I run the other way when I see someone chase ambulances.   There are some who “call it” (remember when you were little “¦ the person who “called” the front seat first, was the lucky person to sit next to Mom?)   Hard up new consultants will be all over the poor innocent person who just has a simple question and will announce to the world “PMing you (sending you a Private Message) now!”   Meaning to the other forum participants and lurkers: I am sitting here, desperate; doing my impression of a vulture, and by my “calling it” no one else can address this person who has questions.

Personally the passive stance works much better for me.   I make myself and my candle business visible.   I try to help others who have questions without expectation of them buying or signing with me. I can honestly say that I have never asked for the close – contrary to recruiting gurus.   Yet I have a very successful team of consultants who are with me because they chose to be – not because I force fed them and shoved myself down their private message inbox.

Make sure you are not sending the message that you are desperate.   There’s a difference between being assertive and well, just obnoxious.   There are more leads available than anyone could possibly ever get to; chill, relax and enjoy your business.

About the Author: Laurie Ayers is a Michigan work from home mom and a Superstar Director with Scentsy Wickless Candles. She enjoys helping men and women start and maintain a home based business in the US, Canada, Mexico, Australia, New Zealand, Puerto Rico, Germany, Ireland, France, Spain and the UK. To download a FREE Start Up Guide which provides more details about how to start a home business as well as to learn about our compensation plan go to www.thrivingcandlebusiness.com/how-to-start-a-candle-business/ or for updates on Facebook LIKE www.facebook.com/ThrivingCandleBusiness and twitter @directsalesblog

Expect Courtesy

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It’s been said time and time again that we should give unconditionally.   We should give because we want to and not because we want something in return.   We should give without expecting anything in return.

I agree with this – mostly.   It generally makes me happy to be a giver and not a receiver.   It brings me as much joy to be able to give as it does when I receive. But I do not give without expecting anything in return.   I have expectations when I give someone something – whether it’s a compliment, my time, or some tangible tool to help team members’  businesses.

I expect courtesy in return.

By definition, courtesy is a behavior marked by polished manners or respect for others; a respectful act or expression. Why wouldn’t someone expect that?   Yet it amazes me how many don’t expect others to be courteous.   Of course expecting one to be courteous doesn’t guarantee they will be, but to expect anything less is mediocrity at best.

I cringe whenever I hear “I don’t expect anything in return.”   Really? Then that is likely exactly what you will get – nothing. We have no problem telling our gal pals to get rid of the boyfriend who we don’t think is worthy of her time and attention.  We tell her that she deserves better; we tell her not to tolerate his disrespecting her.   Great advice, yes?

Then why would you not expect the same respect from your team members?   Don’t misunderstand – I am not saying you should demand courtesy.   Demanding anything rarely works to anyone’s advantage. But to expect courtesy should be a given. [Read more…] about Expect Courtesy

Leaders Cannot Make Everyone Happy

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“You’re not my friend!” I distinctly remember those four words the first time they came out of my young daughter’s mouth. I clearly said or did something parental that she didn’t agree with.   I calmly responded with, “That is right, sweetheart. I am not your friend, I am your mother. And sometimes you will not like me very much, but no matter what, I will always love and support you.”

The same can be said in business.   Bosses aren’t always popular or well liked. Some business decisions are tough ones and some of your employees will scream “You’re Not My Friend!” The higher up the ladder you are the more you are exposing yourself to the masses. This is simply a fact that can’t be avoided.   What you do have control over is how you as a leader handle it when tomatoes are thrown your way.

The Direct Sales industry works a little differently. Downline members aren’t employees; they’re independent business owners.   Uplines aren’t bosses; their role is to direct or guide their downline to the available resources that will help them find their own answers; and to lead by example how to build strong independent teams. They should be involved in continuous improvement activities and in problem solving. [Read more…] about Leaders Cannot Make Everyone Happy

Are You Sacrificing Your Current Month?

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carpe diemMany corporate conventions take place in the summer. It’s an exciting event full of exciting announcements.   New products will be released in the fall; incentive trip locations are announced; awards are given and have I mentioned – it’s exciting.   The Pomp! The Circumstance! The Rah Rah! The Pep Rally! Conventions can be motivating and give consultants a needed boost to their somewhat slow summer season. The future looks bright and you are pumped up!

You return from convention on fire! You’re ready to tell the world about all the fantastic new products coming in the fall. Your mind is racing a million miles a minute and you are thrilled with your new found motivation.   Mission accomplished.

But wait; reality check a moment: are you sacrificing your current month because you’re so overcome with excitement for things to come in the fall? I know many consultants certainly are. They’re emailing the upcoming catalog to everyone they know; they’re offering special offers and they can’t stop talking about anything other than the future changes.

It’s true that direct sales is a business where you need to keep on keeping on. It’s like exercise; you can’t just do it once in a while and expect grandiose results.   Direct sales also requires forward thinking.   If you start to fill your calendar for Christmas sales in November, it’ll be too late. That said, one could argue that it’s good that consultants are hyping up September products in early August. It is important to fill your calendar for September. Though you already knew during the slow June and July months that there would be a new catalog in September; then would have been the time to contact hostesses to lock in a September date. [Read more…] about Are You Sacrificing Your Current Month?

What is a Scentsy Basket Party – Pt. 2

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In continuing with the Scentsy Basket Party theme – since my last post discussed what kind of scent samples to include and how many, it seemed only fitting that this one should cover ways to package your BP.

By definition, a basket is “A container used to hold or carry things, typically made from interwoven strips of cane or wire.“   Many original Scentsy basket parties started off in wicker baskets, similar to a sewing basket or picnic basket.   Thus the name: Basket Party.   However over the years, basket parties have taken on many different looks. The concept remains the same – in that you’re essentially handing a party in a box to a hostess to collect orders without the need of you actually being there to facilitate a party.

What you type of container you use isn’t important. It’s really a matter of preference and also a matter of where it is going and how you will get it there.   If you’re mailing it across country, then a USPS Flat Rate Box works well. You can even include return postage so the hostess can return whatever components you need back.

I heard a story of a consultant’s husband bringing a black duffle bag into work – contents: Scentsy basket party.   The husband’s secretary liked to be the host, but her employer wouldn’t allow it on company time. So she held basket parties on the down-low and the boss was none the wiser!

Other ideas you could use: wicker baskets, craft totes, picnic baskets, sewing baskets, tackle boxes, lunch boxes, travel coolers or fabric bins. The only factors to keep in mind are to keep it portable, somewhat lightweight and practical. What I mean by practical is organized. [Read more…] about What is a Scentsy Basket Party – Pt. 2